Invoice Terms & Conditions

Alteza LLC


Upon acceptance of this Invoice/Quote/Order/Contract:

Upon acceptance of this Invoice/Quote/Order/Contract, the Customer hereby agrees to all the item’s listed above regarding specifications such as but not limited to: energy source requirements (gas, electrical, etc.), All dimensions noted on descriptions & spec. sheets, Costs per item & their accessories, lead times, freight instructions & costs, and all respective warranty policies.

Payment terms:

Payment terms agreed by both parties with owner’s approval, documented in writing. Payments over $10,000 only accepted by cash, check, cashier’s check, ACH, or wire transfer. Project delays over 120 days may incur immediate payment or as agreed in separate written agreement. Storage fee of 10% applies.


In the event that the Customer wishes to return any item(s), each item may have a restocking fee of 25% applied, per manufacturer’s policies. It is highly recommended that the item(s) remain packaged/crated as they were originally received to avoid additional fees. The Customer is responsible for paying all freight costs associated with returns. The Customer should inspect all shipments received for visible damages and/or missing items before signing any Bill of Lading. If there are any damages or missing items, the Customer should contact ALTEZA immediately to resolve the matter on a case-by-case basis. Upon signing the Bill of Lading(s), the Customer accepts all goods in their current condition, and ALTEZA and Manufacturer(s) are no longer responsible for any freight-related claims.


Installation includes delivery and placement only. Electrical and plumbing connections are the responsibility of others (unless otherwise agreed upon in writing). Custom orders are not returnable or refundable. All other items are subject to fees and freight costs at the Customer’s sole expense. All items supplied conform to applicable codes and if special codes or circumstances are invoked by respective authorities, it is the responsibility of the project owner and the undersigned client agent to pay for any costs incurred by ALTEZA. Permits and engineering fees are not included in this order unless otherwise agreed upon in writing.

Entire Agreement:

This agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, understandings, and agreements. Upon acceptance and receipt of payment, this agreement becomes a legal and binding purchase contract. If only a deposit is paid, it is non-refundable and will be applied to the order unless otherwise agreed upon in writing. All parties acknowledge the acceptance of all terms and conditions as set forth in this contract.

ALTEZA ready to help
ALTEZA is always ready to help you with any question or concern that may arise during your project and ask that you please consider these fundamental rules as a mutual effort to be greatly effective in your endeavors. ALTEZA is always at your service.

Thank you!

Scroll to Top