Terms:

Upon signing this Invoice/order/contract, the Customer hereby agrees to all the item's listed above regarding specifications such as but not limited to: energy source requirements (gas, electrical, etc.), All dimensions noted on descriptions & specsheets, Costs per item & their accessories, lead times, freight instructions & costs, and all respective warranty policies.

Payment terms shall be agreed upon both parties with owners’ approvals and written hereto. Payments of more than $10,000.00 will only be accepted by cash, check, cashier’s check, ACH or wire transfer. If project delays for longer than 120 days upon signing this order, for whatever reason, the balance (if any) shall be due immediately or as agreed to under separate written agreement and an additional 10%for storage fee will be charged.

Upon receiving items; please be aware that if Customer wishes to return any item(s), each may have are stocking fee of 25% applied per manufacturer's policies and it is highly recommended that the item(s)remain packaged/crated as they are originally received to avoid additional fees, if any. Also, any freight costs per return shall be the Customer's sole responsibility to pay. It is highly advised that the Customer checks all shipments received, for visible damages and/or missing items before signing any Bill of Lading. The Carrier is suppose to wait for you to inspect and you should not assume that you are obligated to sign right away. It is standard practice to check everything you need to check prior to signing and the carrier leaving. If there are any damages or missing items, please contact your ALTEZA rep immediately to assist you in resolving the matter, case by case. Upon signing the Bill of Lading(s),the Customer hereby accepts all goods in their current condition and ALTEZA & Manufacturer(s) are no longer responsible for any claims related to Freight.

Installation includes delivery and set in place only. Electrical & plumbing connections by others (unless otherwise agreed upon in writing only). Custom orders are not returnable/refundable. All other items are subject to fees and freight costs at customer’s sole cost(s). All items being supplied conform to applicable codes as they are known and if special codes or circumstances are invoked by respective authorities, it shall be the responsibility of the project owner & the undersigned client agent to pay for any & all costs/fees incurred by ALTEZA. Permits & engineering fees are not included in this order, unless otherwise agreed upon in writing.

All parties hereby acknowledge that upon signing this order/contract and cash is transacted (banks clear checks funds), it shall become a legal and binding purchase contract. If only deposit is paid, it is non‐refundable and shall be applied to the order unless otherwise agreed upon in writing. Upon signing below, all parties acknowledge the acceptance of all terms and conditions as set forth in this contract.

ALTEZA is always ready to help you with any question or concern that may arise during your project and ask that you please consider these fundamental rules as a mutual effort to be greatly effective in your endeavors. ALTEZA is always at your service. Thank you.